I am Yoshida, president of Yamada Shusei Ltd., a professional apparel garment repair group in Nagaoka City, Niigata Prefecture.
”Communicate, learn, and help each other!" is our slogan for 2024. This is because we believe that relationships, whether public or private, that are connected by "thoughts, words, and actions" will lead to development and growth.
As a small business owner myself, I am often at a loss as to how I should steer my business, as there is no right answer. However, that is why I think it is important to set visions and goals and act accordingly.
This is because visions and goals have the effect of increasing motivation and direction by clarifying where they are headed and what they are working for. In fact, many studies have shown that companies with visions and goals perform better on a variety of measures, including sales, profits, employee satisfaction, and productivity, than those without.
”Communicate, learn, and help each other" represents the ideal organizational culture we strive for. We also believe that in order to meet the needs of our customers and society, we need to share information, knowledge, and experience, and learn from and support each other.
To meet the needs of our customers, we must respond quickly to market and technological changes and provide innovative services and products. To achieve this, employees must constantly acquire new knowledge and skills and be creative in their thinking.
In an organizational culture of "communicating, learning, and helping each other," employees stimulate each other and create an environment conducive to growth. In addition, employees can enhance customer satisfaction by working as a team, sharing customer feedback and opinions, and coming up with ways to improve.
In order to contribute to society, it is necessary to be sensitive to social issues and needs and to propose solutions. This requires employees to have knowledge and perspectives not only in their own fields of expertise, but also in other fields and industries.
In an organizational culture of "communicating, learning, and helping each other," employees can interact with people of diverse backgrounds and experiences to broaden their perspectives. It also allows employees to have a sense of social mission and responsibility, and to aim to provide value to society.
Of course, reforming the organizational climate cannot be done overnight, but the starting point is for managers to believe in themselves and their company's potential!
To change the world, first change yourself.（Socrates）
You may not be able to change the world, but you can change the world around you.（Anne Frank）
Changing the world begins with changing your mind. （14th Dalai Lama）
Changing the world begins with your actions.（Mother Teresa）