Not "later," but "immediately!"

I am Yoshida, president of Yamada Shusei Ltd., a professional apparel garment repair group in Nagaoka City, Niigata Prefecture.


Just recently, I made a mistake on a "job". The on-site repair work was completed in the morning, the client was informed of the completion, and all that was left was to ship the work. Then, I started working on another project and postponed the shipping until the evening.



In fact, that morning, we received a call from our regular carrier announcing that they were unable to deliver to a certain area due to system trouble.


Since the customer's shipping address was in that area, I had to switch to a different delivery service in the evening and bring the goods to a terminal about 40 minutes away by car.


Fortunately, the problem was solved, but it took about two hours, which was quite damaging when you include the change of schedule later in the evening. If I had checked it in the morning and taken care of it "right away," none of this would have happened...


This is my failure, but people who are good at "tidying up" decide in advance where to put things and what the rules are, and do not put things in random places "for now" .


When considering tasks as a manager, in the urgency/importance matrix diagram, not putting off "areas of low urgency but high importance" can make or break management.


Like myself, I am acutely aware that small and medium business managers are busy all year round, so we need to practice "immediately," not "later! I would like to further practice the "Do it now, not later!